Terms of Use

Disclaimer of Liability:

The intent of any Access Wellness Healthcare, LLC Nutritional or Functional Nutrition protocol suggested by Access Wellness Healthcare is to support the natural physiological and biochemical processes of the human body. Access Wellness Healthcare is not a medical office for Functional Medicine and does not accept insurance. Be advised that any nutritional program suggested at Access Wellness Healthcare, LLC  is not intended as a treatment or cure for any disease. Access Wellness Healthcare Functional Medicine practice doesn't diagnose, treat or cure any disease. Reading the website of Access Wellness Healthcare does not mean that you are a client of Access Wellness Healthcare. Before making any changes to your diet, prescription medications, lifestyle or exercise activities, make sure to check with your medical doctor first. 

For items provided by Access Wellness Healthcare, LLC: we always strive to ensure we provide you with the exact products you ordered, either in-person or via phone or email. If you received an item in error which has been unopened, please contact us so that we may make arrangements to provide you the correct item and accept your return.

If you wish to return previously ordered items for any other reason, please consider the following items before contacting Access Wellness Healthcare:

  • Pre-approval is required for all returns & must be within 7 days of receipt

  • Refrigerated items cannot be returned

  • A 20% restocking fee will be applied to unopened, un-refrigerated returns

  • Special orders, herbal blends, advanced lab testing (urine, stool, saliva, etc.) & blood lab test fees cannot be returned

All items paid to outside Vendors (ex. Prolon, Designs for Health, Fullscript, Rupa Health, etc) have their own customer service and return/refund policies. Please contact them directly for any return

Privacy Policy:

Access Wellness Healthcare (AWH) shares your concerns about privacy on the Internet. In order to better protect your privacy, AWH has provided this notice explaining its online information practices and the choices you can make about the way your information is collected and used. This Privacy Policy applies solely to the information that AWH collects on its website, www.accesswellnesshealthcare.org (“Website”) and does not apply to information that AWH may collect by any alternative means or media.

 

Collection and Use of Your Information:

In the course of using the Website, AWH may ask users for their name, email address, postal address, mobile or other telephone number, and payment information, as well as other relevant information. In many cases, users choose the amount of information they supply. There may be instances in which some of the information that we ask users to provide is identified as mandatory and some as voluntary, such as when booking a service. In such cases, if users do not provide mandatory personal information with respect to a particular activity, users will not be able to engage in that activity.

In the future (though not at this time), AWH may also collect certain information that is not personally identifiable when you visit many of our Web pages, such as the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, aggregate data about the number of visits to the Website, and/or aggregate data about the pages visited. Information gathered through the Website may be transferred, used, and stored in the United States and in foreign jurisdictions in which we, our agents, customers, and other users of the Website are located, and by accessing the Website, you consent to the transfer, use, and storage of your information in those jurisdictions.

 

How AWH Uses the Information:

Except as otherwise indicated, AWH uses the personally identifiable information (“Personal Information”) you provide about yourself:

(a) to process and fulfill your request for sessions, appointments or products;
(b) to respond to any of your inquiries or questions about our products and/or services;
(c) for internal marketing purposes;
(d) to provide you with additional and updated information, materials;
(e) to offer you other materials and/or information that AWH believes may be of interest to you;
(f) to cooperate with government officials or parties in litigation under process of law, to prevent a crime, or as otherwise required by law;
(g) to protect the security or integrity of the Website;
(h) to protect against fraud, identity theft, or a threat of safety or destruction of property;
(i) to protect against legal liability; (j) to process payment.

In the future, AWH may use the information that is not personally identifiable (“Aggregate Data”) to improve the design and content of the Website and to enable AWH to personalize your online experience. AWH may use the Aggregate Data to analyze Website usage as well as create services and/or products to fit your needs. AWH shall own such Aggregate Data and may maintain copies of such as part of its records.

In all cases, however, AWH's agents, employees, and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy. Furthermore, AWH encourages all its business partners to adopt and adhere to standards of protection consistent with this Privacy Policy. AWH will not use the Personal Information, except as set forth in this Privacy Policy, without your permission; provided, however, AWH shall own all such Personal Information and may maintain copies of such as part of its records. If you do not wish to receive marketing materials or advertisements regarding AWH, please contact AWH in the manner identified in the “Opt-Out” section below. 

 

Termination Clauses:

The Terms are effective until terminated by Access Wellness Healthcare, LLC. Access Wellness Healthcare may terminate, restrict, or suspend all or part of your access to the Site and delete any Submissions, at any time, in its sole discretion, without prior notice to you and without any liability to you.

Governing Law:

The laws of the State of Maryland (excluding any principles of conflicts of laws) govern your use of the Site, the services and these Terms. You agree that the parties shall settle any claim or dispute relating to these Terms by binding arbitration in Baltimore, MD under the Commercial Arbitration Rules of the American Arbitration Association. To the fullest extent permitted by applicable law, no arbitration under these Terms shall be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise. Notwithstanding the dispute resolution requirements set forth above, for any injunctive relief relating to the access to, or use of, the Site including, without limitation, related services, you agree and hereby submit to the exclusive jurisdiction and venue of the appropriate state or federal courts located in Baltimore, MD.

Waiver & Severability:

Furthermore, no delay or omission by Access Wellness Healthcare, LLC to exercise any right or any noncompliance on your part with respect to the Terms shall impair any such right or be construed to be a waiver by Access Wellness Healthcare. If any provision of the Terms is found by a court of competent jurisdiction to be invalid or unenforceable in whole or in part, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction, provided, however, if such invalid or unenforceable provision may be modified so as to be valid and enforceable as a matter of law, such provision will be deemed to have been modified so as to be valid and enforceable to the maximum extent permitted by law.

Opt Out:

You may choose not to receive marketing materials or advertisements regarding AWH products by simply notifying AWH directly at rlnelson@accesswellnesshealthcare.org or at 410-553-7897. Upon receipt and processing of an “opt out” request, AWH will, within a commercially reasonable amount of time, remove your information from any future unsolicited marketing communications and advertisements. Your request not to receive marketing materials or advertisements will not apply to information that you request to receive.